Editorial policy

What we write from

Condition guides are written against published clinical guidance and public-health data, not against other websites. Our standing reference set is:

• World Health Organization fact sheets and NCD reporting, for definitions, global burden and risk factors.
• NICE (UK) and NHS Health A-Z, for clinical management and patient-facing explanation.
• ADA Standards of Care and the IDF Diabetes Atlas, for diabetes diagnosis thresholds and prevalence.
• ICMR and the ICMR-INDIAB study programme, for India-specific epidemiology - including the well-documented pattern of metabolic complications appearing at lower BMI in South Asian adults.
• MoHAP and the Dubai Health Authority, for UAE regulation, licensing and public-health guidance.

Each condition guide lists the specific sources it drew on in a Sources section at the foot of the page. Guidance changes; where we quote a threshold or a figure, follow the source for the current version.

Clinical review

Chronic's care is delivered by physicians licensed by the Dubai Health Authority. Our editorial standard is that a named, licensed clinician reviews each condition guide and is credited on it by name, credentials and licence number.

We are candid about where that stands today. The condition library was built as a structured reference set and has not yet completed named clinical review. Until a specific clinician has reviewed a page and agreed to be credited on it, that page carries a "Chronic clinical content team" byline and states the sources it was written against - and our structured data makes no claim that a doctor reviewed it. We would rather show you an honest byline than a decorative one.

As pages complete review, the byline on the page and the reviewedBy field in its structured data will both name the reviewing clinician.

How we handle hospital and clinic details

Our local guides name real hospitals, clinics, pharmacies and labs. Publishing a wrong phone number on a page about chest pain is a serious failure, so these rules are strict:

• A phone number is published only where we hold a number for that specific organisation. We do not fill gaps with a chain's national call centre, a corporate switchboard, or a number belonging to a different brand. Where we don't have a verified number, the card says so and points you to the Maps listing instead of guessing.
• Corporate switchboards are not attached to individual branches. A head-office line for a hospital group does not reach the reception of one of its hospitals, so we do not present it as though it does.
• Categories are never presented as businesses. Useful guidance like "cardiac units at the major multi-specialty hospitals" is shown as guidance - unnumbered, with no phone number and no call button - because it is a type of service, not a place you can ring.
• Nothing on this site is a paid placement. No facility has paid to appear, to rank higher, or to be described favourably. We accept no payment from any provider listed.
• "Best" means widely used and worth researching - a starting shortlist, not a ranking, a star rating, an accreditation, or a clinical endorsement. We have not inspected these facilities and we do not audit outcomes.

Details change constantly. Always confirm hours, current services, insurance panels and licensing directly with the provider before travelling.

How this content is produced

Our condition and city guides are built from structured, in-house datasets and assembled with software, which is how one small team can cover this many conditions and cities consistently. Automation decides layout and structure; it does not invent clinical facts, and every claim traces to the reference set above.

We think that is a legitimate way to publish reference content, and we would rather say so plainly than imply each page was hand-typed. What automation must never do is manufacture specifics - a citation, a credential, a licence number, a phone number - and where we have found that happening in our own data, we have removed it rather than left it in place to pad a coverage metric.

What this content is not

• It is not a diagnosis and not personalised medical advice. It cannot account for your history, medications, allergies or test results.
• It is not a substitute for a consultation with a licensed clinician who can examine you.
• It is not for emergencies. For chest pain, stroke signs, severe breathlessness, uncontrolled bleeding or collapse, call your local emergency number - India: 112; UAE: 999 (police) / 998 (ambulance).
• We do not publish dosing instructions for prescription medicines, and we do not tell readers how to obtain prescription-only treatment - including GLP-1 medicines - outside a licensed clinical pathway.

Commercial independence

Chronic is a telehealth clinic and has an obvious commercial interest: we would like readers who need ongoing metabolic or men's health care to consider us. We handle that in two ways. Our own service is presented in a clearly marked block, never disguised as editorial recommendation. And we do not shape clinical content to favour treatments we sell - our guides recommend seeing a local clinician, including for conditions we do not treat and in cities where we do not operate.

We take no payment from any hospital, clinic, pharmacy, lab or pharmaceutical company for coverage on this site.

Corrections

If something here is wrong - an out-of-date phone number, a facility that has closed or moved, a clinical statement that does not match current guidance, or a listing you believe is misleading - tell us and we will fix it.

Email corrections@chronic.md with the page URL and what is wrong. We aim to acknowledge within two working days. Clinical corrections are prioritised over everything else, and anything with the potential to cause harm - a wrong emergency number, a wrong facility phone number - is treated as urgent and fixed the same day where we can.

If you are a facility listed on this site and want your entry corrected or removed, write to the same address from a domain or address associated with the organisation and we will action it.